QUESTIONS? Let us answer them for you

What is your turnaround time?
Our turnaround time depends on the job. We can print simple jobs on the spot, while our standard turnaround time from proof to print is 3 business days. If you have a deadline let us know and we will do our best to meet it.

What file type do you prefer?
We prefer files to be Portable Document Format (PDF). PDF is a file format used to exchange documents reliably, independent of software, hardware or operating system. By using a PDF you are making sure that your fonts, graphics and/or photos are locked before sending. In other words, what you send is what we see and print for you, so no surprises when you come to pick up your work. Click here for more information on how to save a file as a PDF

What information do you need to provide a quote?
Need a quote but don’t know where to start? Use this handy checklist to see the information you need to provide:
– Quantity / number of pages
– Black & white or colour?
– Single or double sided?
– Finished size (Eg. A3, A4, DLE)
– Is any finishing required? (Eg. Scoring, folding, stapling, laminating, binding)
– Paper stock
– Does the print go right to the edge of the document?

Can I see a proof?
We recommend that you see a sample of your printed product so that you can pick up on any small mistakes that might have escaped the proofing process, you can check the colours and be reassured that the final print is exactly what you want.

Can I email a job or do I have to come in?
Yes, you can email your file to
If the file is too big to send via email you can also send us a drop box link, or feel free to pop in store to 25a Gordon Road, Wanaka with a flash drive… we have plenty of free parking and would love to see you!

What is bleed and why should I use it?
In very simple terms ‘Bleed” is the portion of your document that gets trimmed off the edges. ‘Bleed’ is the printing term that is used to describe the extra amount you need to add to your document in the design stage if you want the final document to have printing right to the edge of the page. You add the bleed on all sides of your document, we print it on a larger sheet of paper and then trim it down to size – the bleed lets us do this without leaving any white lines down the edges of your final documents. We require at least 2mm bleed. Click here for more information on how to set up your document with bleed.

Can Print It design my document for me?
Yes we can. We have a team of talented graphic designers who can help you to achieve your creative vision.

What is a ‘Print ready’ document?
A PDF with a resolution of at least 300dpi – anything less than this may not print as sharp and clear as you expect it to. If your print goes right to the edge of the paper, your document should have bleed added (see ‘What is Bleed and why should I use it?’ and ‘How much bleed should I use?’).

What sort of paper do you stock?
We stock a wide range of papers and labels in a variety of colours, textures and weights. Whether you need gloss, matt or metallic, we are sure to have a paper that suits your needs. Feel free to pop in to see our range of paper. We can also print you a proof so that you can see how your print looks on your chosen paper stock.